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The British Tennis Shop Values Your Privacy & Security

Privacy and Security

 
This document explains our policy regarding any personal information you might supply to us when you visit this site. Our goal is to protect your information.
 

Collection of Personal Information

 
When you engage in certain activities on this site, such as registering, ordering products, British Tennis Shop may require that you provide us with personal information, such as your name, mailing address, e-mail address, and other personal identifying information.
British Tennis Shop collects this information in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to mail to you the items ordered and to provide you with any benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. British Tennis Shop also uses information that you provide as part of our effort to keep you informed about special offers, and other British Tennis Shop products and services.
British Tennis Shop recognises and appreciates the importance of responsible use of this information. If you do not want the information you provide to British Tennis Shop to be used to inform you of other products and special offers at British Tennis Shop, and you indicate this preference when you provide the information to us, we will honour your preference.
Your personal information is password-protected to prevent unauthorised access to it. We recommend that you do not divulge your password to anyone.
 

Data Protection

 
Direct Sports is registered in accordance with United Kingdom Data Protection Legislation and will hold and use your personal data strictly in accordance with UK data protection legislation.
 

How Do We Protect Visitor Information?

 
British Tennis Shop has a committed Security Policy. British Tennis Shop implements a number of sophisticated security measures to ensure the safety of any personal information provided. The information is contained on a secure server, which is accessible only by a limited number of employees who have authorised access rights to such information. All sensitive and credit card information supplied by any visitor to us is transmitted via World Pay. SSL is commonly-used for managing the security of message transmission on the Internet through public-and-private key encryption and a digital certificate that establishes your credentials when doing Internet business or other on-line transactions. When you are asked to enter any personal details or credit card information the web site will be secure. This is easily identifiable by an icon in the bottom of the browser window resembling an unbroken key or a closed lock. SSL ensures that the information being sent is secure. Your card number will be encrypted and replaced by a unique transaction reference number. Direct Sports uses online bank secure servers and does not hold any customer card details on any Direct Sports server at any time.
 

Use of Cookies on our site

 
When you visit Direct Sports, you can surf the site anonymously and access important information without revealing your identity. However, in order to provide a better service, we may use "cookies" to track your visit.
A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.
A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.
 
Two types of cookies are used on this website:
Session Cookies - which are temporary cookies that remain in the cookie file of your browser until you leave the site.
Persistent cookies - which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you.
 

Session Cookies

 
To allow you to carry information across pages of our site and avoid having to re-enter information.
Within registration to allow you to access stored information.
To apply discounts dependant on your point of entry into the site.
 

Persistent Cookies

 
To allow you to maintain a shopping basket.
To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content to match your preferences. This also prevents you from having to 'Log In' every visit.
The cookie cannot be read by a Web site other than the one that sent the cookie.
 

Disabling / Enabling Cookies

 
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you will not be able to use all the interactive features of our site if cookies are disabled.
 

Marketing

 
Personal Data collected by Direct Sports will be shared with the Lawn Tennis Association (“LTA”) where you have consented to receive communications from the LTA. The LTA will use your Personal Data in accordance with its Privacy Policy View LTA privacy policy.
 
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